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Training Resume

I specialise in delivering creative and innovative training solutions.

My training technique is highly effective and achieves outstanding results. This is largely due to a unique method I developed that allows me to deliver training that is both enjoyable and time efficient. Part of this process includes assessing what training your staff or management require, before writing a training manual that is specifically tailored to your needs.

During my 22 years in the industry I have also spoken on beauty, etiquette and deportment at many seminars around the country.

MY QUALIFICATIONS & TRAINING
  • Diploma Theatrical Makeup (Sydney College of Makeup Art)
  • Diploma Beauty Therapy (Ella Bache School of Beauty Therapy)
  • Professional Member of the Advanced Association of Beauty Therapists
  • Hair Design and Styling (Icarus Hairdressing)
  • Certificate Anatomy, Physiology, Skin Pathology (Petersham Technical College)
  • Presenters Course Certificate (TV Pro Global)
  • Train the Trainer Certificate (Gore Hill Technical College)
  • Certificate in Merchandising, Sales Management, Retail Management & Promotion Management (Gore Hill Technical College)
  • Colour and Design Certificate (School of Colour and Design)
  • Creative Writing Course
  • Know Your Ingredients (Dermal Institute)
  • Menopause and its Effect on the Skin (Dermal Institute)
  • Chinese Facial Diagnosis (Dermal Institute)
  • Aromatherapy (Dermal Institute)
  • Staff Management (Dermal Institute)
  • Seven Steps to Success: Business Development for Salons (Dermal Institute)
  • Acne Skin Management (Dermal Institute)
  • Women’s Health (Blackmores)
  • Cipramil: Anti-Depressant Product and Depression (Lunbeck Pharmaceuticals)
  • Clinique Product Knowledge
  • Revlon Product Knowledge
  • Ultima II Product Knowledge
  • Ella Bache Product Knowledge
  • Babor Product Knowledge
  • Thalgo Product Knowledge
  • Pevonia Product Knowledge
  • Gatineau Product Knowledge
  • Pelactiv Product Knowledge



TRAINING
Pelactiv: National Trainer and National Customer Development Manager

  • Successfully created an awareness of the product in the beauty therapy industry
  • Opened over 200 accounts in two years
  • Wrote two training manuals based on two different philosophies with the marketing department to increase sales
  • Implemented new marketing approach to training
  • Identified beauty therapists’ weaknesses and designed an appropriate training program
  • Planned and implemented the Pelactiv National Training Strategy
  • Assisted in creating new company image
  • Designed new uniform
  • Developed new products and modified existing ones to keep up to date with market trends
  • Handled company’s top client accounts
  • Managed account managers and distributors
  • Designed and implemented product preference programs with beauty therapy colleges
  • Handled all aspects of customer development programs to increase company sales
Certifcate Training
  • TRAINER - Certificate II Cengage Education
Slimtone: State Trainer and Customer Development Manager
  • Sales and Training Representative for Slimtone slimming equipment and Dermalife non surgical facelifting equipment
  • Sales development for N.S.W.
  • Training and technical support
Ella Bache: Promotions and Trainer
  • Postgraduate training classes and Ella Bache School of Beauty Therapy
  • Makeup artists and representative for Ella Bache at Robert Pante and Robert Kywosake Personal Development Seminars
Sydney Model Agency: Trainer
  • Trainer responsible for skincare, makeup and hair care classes
  • Royal Australian Air Force deportment teacher
  • Grace Bros staff training
Val Stevenson’s Parades and Promotions
  • Deportment teacher
  • Fashion compere
  • Skincare, makeup and hair care classes
Equals Women’s Development: Trainer
  • Trained unemployed women and men to help restore their confidence and enable them to return to the work force
  • Taught women’s personal development classes and confidence classes for victims of domestic violence
International Models: Trainer
  • Responsible for Skincare and makeup classes
  • Makeup artist for photographic shoots and fashion parades
John Robert Powers Personal Development
  • Trainer responsible for skincare, makeup, etiquette, deportment, nutrition and exercise
Elite (Italia) Modelling School
  • Trainer responsible for skincare and makeup classes
  • In-house Makeup Artist for photographic shoots and parades
June Daly Watkins
  • Trainer responsible for Skincare and makeup classes



BEAUTY THERAPY
Heaven On Earth Spa: Manager, Sales Development, Training, Public Relations

  • Liaised with beauty editors to negotiate editorial coverage
  • All aspects of staff management (e.g. rosters and weekly training)
  • Wrote media releases
  • Internal and external advertising campaigns
  • Internal and external promotions
  • All marketing plans
  • Merchandising
  • Stock control
  • Organised and conducted numerous client education seminars
  • Staff training
Glenrose Beauty Gallery / Contours Gymnasium Beauty Therapy
  • Manager/Beauty Therapist responsible for beauty therapy, administration, promotions, marketing, and hiring of expert contractors
Ella Bache Burwood / Bliss Beauty Gallery
  • When a staff member was absent, I regularly filled in for them